We offer a 14 day money back guarantee for all goods that are faulty or shipped incorrectly. If the item is not required, then we can offer a 7 day period where we will accept returns where the item is unopened, unused and in a re-sellable state in its original condition. We reserve the right to decline the refund request if we receive the item back in a unfit state, at our discretion. You will be subject to a fee to cover our original posting cost for the item. The buyer will also be responsible for all postage costs for the return.
For items which are faulty on receipt, please notify us within 14 days by e-mail. We will refund the return minimal postage costs for sending the items back to us, usually second class post if the item is confirmed as faulty.
In the unlikely event that a wrong item is received, please return the item to us within 7 days of receipt and we will send the correct item free of charge after the incorrectly sent item has been returned. The cost of the cheapest postage return costs will be covered by us so please be sure to send using the cheapest method, usually second class post.